Frequently Asked Questions
Here are some questions and answers to our most common questions.
Please contact us with any thing we can help you with.
What are my shipping options?
Your Lilyrose Bakers Boxes are shipped to you from Israel by air. Once it arrives in the USA it is shipped to your door by the USPS. The entire process takes under 1 week door to door. The boxes go out on or around the 9th of the month.
When and how am I charged for my Lilyrose Box?
Payment is done by credit card, through a secure iCount account.
How much you are charged is based off of the price of the box type you've chosen and the additional shipping at checkout.
Your credit card will be charged automatically once a month.
How do I cancel my subscription?
We’d be sad to see you go!
Our monthly subscription is commitment free, so you can cancel any time by sending an email to email@example.com.
You can cancel your subscription before the 5th of every month to stop receiving the boxes that month.
If you cancel after the 5th your subscription will be cancelled from the following month.
What level of baking experience do you need?
None! The best thing about Lilyrose Boxes is that anyone and everyone can enjoy them. From young children, to more seasoned bakers, Lilyrose Bakers Box is an easy to use baking experience that anyone can enjoy! The instructions in the box and online are easy-to-follow with photos and videos. The ingredients are all measured out and ready to use.
Are the recipes in the box pareve or dairy?
All the ingredients sent in Lilyrose Bakers Box are pareve (unless otherwise specifically noted). It is up to you to decide if you’d like to make the recipe dairy by adding butter and milk, or pareve by using oil and water. Both options are detailed for you in the instructions.
How many servings will my box make?
Lilyrose desserts are meant to be shared!
Depending on the recipe type (cake, cookies, cupcakes...) there are between 10-18 servings in a box.
What kashrut does the box have?
Lilyrose Bakers Box is under the Mehadrin supervision of the Moatza Datit Shafir. Our Hechsher can be seen at the bottom of the page. A valid, up to day certificate can be emailed to you for verification.
When will i receive my box?
I have more questions!
All boxes go out monthly on or around the 9th of each month.
If you’ve placed your order before the 5th of the month, you will begin receiving your boxes this month! If you’ve placed your order after the 5th of the month, you will begin receiving your boxes starting next month.